About Us
We help NDIS participants to live a more independent life 💓
Overview
Our highly trained and qualified staff are equipped with Certificates in Disability and Mental Health First Aid Training. Our Staff are experienced in assisting Participants with cognitive disabilities, mental health issues, challenging behaviours and we strictly adhere to the requirements as prescribed by NDIS regarding Restrictive Practices and Behaviour Support.
We are proud to be a registered NDIS Service Provider assisting NDIS Participants to live more independent lives.
Our Vision, Mission & Values
- Our Vision is to proactively engage in the community and empower our participants and staff with our philosophy that the sky is the limit to our aspirations.
- Our Mission is to proactively support and assist NDIS participants to live a more independent life. Proactive inclusiveness is our lifestyle!
- Our Core Values are critical to our Vision and Mission, they embody our common purpose and encourage behaviours that enable us to meet our business goals.
PLS Core Values
Integrity
Respect
Inclusiveness
Care
Quality
A message from our Managing Director
Equipped with over two decades of customer service support skills and experience, Caterina Manalo, Managing Director has always been passionate about making her mark in the world of business management.
She has persevered throughout her career, trying to settle on a niche that would best complement her dynamic skill set and personality.
"Ten years ago, I embarked on my journey within the disability & care industry as a Support Worker, focused on supporting frontline participants, and families and working with senior management to ensure best practices and top-level services within Supported Independent Living homes and Community Participation services.
Since then I've worked my way up to Team leader, SIL Manager to Business Development Manager roles, and now finally living my dream -- managing my own NDIS organisation, which has involved 6 years of constant planning.
Over those years I have been expanding my industry knowledge, furthering my education with training courses and degrees, and acquiring the business acumen and confidence to finally make this life-changing decision to step up into a directorial role."
Caterina Manalo, Managing Director
It has always been my dream to make a difference, by assisting participants with the relevant tools to promote independence and active engagement within the local communities. I am passionate about my motto and I choose to live by it: Make your own CHOICES, Speak your VOICE and live life YOUR WAY!
Caterina Manalo
Managing Director - Proactive Lifestyle Services